Leyla Gheisar has been working with HSD’s Homelessness Division for a little more than seven months. They write about being driven by a strong belief in the possibility of a better world, that meaningful change is possible, and that coworkers can be an incredible resource of knowledge and experience to share!
What is your role at Seattle Human Services?
I serve as a Strategic Advisor in HSD’s Homelessness Division. Our division manages the City’s funding for services designed to reduce homelessness across our region. A big part of our work is partnering with the King County Regional Homelessness Authority (KCRHA). KCRHA was established to bring together all parts of the region to respond to homelessness in a coordinated way, so we can fix disconnected systems that have made it hard to help people who need a little support.
In my role, I primarily support the Mayor’s KCRHA Governing Board participation and work on projects within the Homelessness Division.
What made you want to work in human services?
I was born and raised in Seattle by my mother, who also works in public service. I care deeply about this city and have always felt called to contribute to a more equitable, connected, and thriving Seattle—one where people can age in place, build community, and feel a sense of belonging. Working in human services allows me to give back to the communities that helped shape me, while collaborating with others who share a similar goal. The Human Services Department’s mission and values closely reflect my own, which is why I’m drawn to this work and continue to find purpose in it.
How has your job changed in recent years?
I worked for the City of Seattle’s Legislative Department from 2021 until November of 2024, when I began working for the Human Services Department (HSD)! One of the most exciting aspects of my time here has been witnessing the growth of the Homelessness Division. What began as a small team is now evolving into a robust division. The expansion has been progressing well, and I feel fortunate to work alongside such knowledgeable, well-rounded, and supportive colleagues.
What do you love about your job?
What I love about my job is that I take great pride in being able to share where I work and what I do. It’s incredibly fulfilling to know that my work directly contributes to addressing one of the most pressing challenges in our region, and that my workplace approaches the topic of homelessness with compassion and humanity.
I also deeply value how HSD supports employees as a whole person. Through HSD’s Change Team, employee caucuses, and the LGBTQ Affinity Group, I’ve felt encouraged to bring my full self and lived experiences into the workplace. I’ve participated in several LGBTQ Affinity Group meetings and have been impressed by the meaningful work the group is doing to advance equity and inclusion across the department.
How do you contribute to HSD’s overarching goals related to racial equity?
My lived experience as a mixed-race person has contributed to my personal and professional commitment to prioritizing racial equity. I am constantly reflecting on how my work can be rooted in principles of equity and racial justice, as equity benefits all of us and makes us stronger.
What motivates you or keeps you going?
I am driven by a strong belief in the possibility of a better world. Even when work is challenging, I stay grounded in the conviction that meaningful change is possible.
What’s one piece of advice for HSD newcomers or recent graduates in your field?
As a relatively recent graduate and HSD newcomer, my biggest piece of advice is to keep asking questions. I’ve learned most at work by taking initiative, volunteering for new tasks, and actively seeking guidance from colleagues. Your coworkers are an incredible resource with a wealth of knowledge and experience to share.
I also encourage you to connect with colleagues over coffee or lunch—both within your division and across the department. You may find a coworker you have something in common with, or you may learn more about other parts of the department you might not usually get the chance to work with.