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HSD Employee Spotlight—Sze Chan

Headshot of Sze Chan

What is your role at Seattle Human Services?

As the Payroll Accountant, I review and process payroll adjustments (including step increases, retro pay rates, etc.). I approve and process timesheets after employees and supervisors sign off, and I update supervisor approval trees. I ensure that all my colleagues receive their paychecks every two weeks and that they are correct.

What made you want to work in human services?

Seattle Human Services provides services that cover the entire age range—from as young as infants and up to retired elders. I love to be part of the group with a mission to help anyone in need at any time in their lives and build strong, healthy communities.

How has your job changed in recent years?

Not much has changed for my job. I have only worked in Accounts Payable (AP) and Payroll in recent years.

Sze poses with her arm around Seattle Seahawks mascot Boom.

What do you love about your job?

By working in payroll, not only do I need to provide customer service to people, but I can also develop skills in problem solving, computer systems, etc.

How do you contribute to HSD’s overarching goals related to racial equity?

I like that the City of Seattle wants there to be no pay difference for employees based on their race or color. Everyone should be treated equally. I am also happy to be a part of a Finance Team at HSD that reflects a diversity of people—women and men, People of Color, born in other countries, and more.

Sze poses for a picture with Seattle Seahwaks mascot Taima the hawk on her shoulder.

What motivates you or keeps you going?

Working with great people in a great working culture.

What’s one piece of advice for HSD newcomers or recent graduates in your field?

Don’t be afraid of making mistakes; learn from them and grow.